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Home | Privacy Policy

Mysole (Dumco B.v.), located at Nies van der Schansstraat 1 in Sprang-Capelle, is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process
Mysole processes your personal data after you place an order.
Below you will find an overview of the personal data we process:

First and last name, Address details, Phone number, Email address, Data about your activities on our website

For what purpose and on what basis we process personal data
Dumco processes your personal data for the following purposes:
Handling your order and payment, To be able to call or email if necessary to process your order properly, To inform you about changes to our services and products, To deliver goods and services to you, Mysole also processes personal data when we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Mysole does not make decisions with (significant) consequences for individuals based on automated processing. These are decisions made by computer programs or systems, without any human (for example, a Mysole employee) being involved.

How long we keep personal data
Mysole does not keep your personal data for longer than is strictly necessary to execute your order, receive your return, and provide support (max 1 year).

Sharing personal data with third parties
Mysole only provides to third parties and only if necessary for the execution of our agreement or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Dumco only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. We can also optimize our website with them. You can opt out of cookies by setting your internet browser not to save cookies anymore. In addition, you can also delete all information previously stored via the browser settings.

Toestemmingsvoorkeuren

Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Mysole, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold in a computer file to you or another organization you specify.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to support@mysole.nl.

To ensure that the request for access is made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request.

How we secure personal data
Mysole takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration. If you feel that your data is not adequately secured or there are indications of misuse, please contact our customer service.

Klarna
To offer the Klarna payment method, we may pass your personal data, in the form of contact and order details, to Klarna at checkout, so that Klarna can assess whether you qualify for their payment method and to adjust that payment method. Your transferred personal data will be processed in accordance with Klarna’s privacy statement.

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